Giglense ("Giglense", "we", "us", or "our") provides an AI-powered applicant tracking and recruiting platform that helps employers manage hiring workflows and helps candidates discover and apply for opportunities.
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use our website, applications, and services (collectively, the "Services").
By using the Services, you acknowledge the practices described in this Privacy Policy.
Information We Collect
We may collect information you provide directly to us, information generated through your use of the Services, and information provided by employers or other third parties.
Information you provide
Depending on how you use Giglense, this may include:
- Name and contact information
- Email address and phone number
- Account credentials
- Resume and CV information
- Employment history
- Education and qualifications
- Skills and certifications
- Portfolio and professional profile information
- Job preferences and location
- Compensation expectations
- Application responses and cover letters
- Interview information
- Communications with employers
- Information submitted through support requests
- Information provided when creating an employer account
You should avoid submitting sensitive personal information unless it is specifically requested or necessary for an application.
Information collected automatically
When you use our Services, we may automatically collect information such as your IP address, browser type, device information, operating system, pages accessed, usage activity, approximate location, referral information, cookies, and diagnostic information.
How We Use Information
We may use personal information to:
- Create and maintain accounts
- Process and manage job applications
- Match candidates with job opportunities
- Help employers manage recruiting workflows
- Analyze resumes and application information
- Provide AI-powered features
- Communicate with users
- Respond to support requests
- Personalize and improve the Services
- Detect fraud, abuse, and security threats
- Maintain platform security
- Comply with legal obligations
- Enforce our agreements
- Develop new features and services
Where required by applicable law, we will process personal information only when we have an appropriate legal basis to do so.
AI-Powered Features
Giglense uses artificial intelligence and machine-learning technologies to provide certain features of the Services.
Depending on the feature, AI may be used to:
- Analyze resumes and job descriptions
- Extract skills and experience
- Recommend potentially relevant jobs or candidates
- Organize candidate information
- Assist with recruiting workflows
- Generate or summarize recruiting-related content
- Help users search recruiting information
Important information about AI
AI-generated outputs may be inaccurate, incomplete, or inappropriate. Giglense does not guarantee that AI-generated recommendations, rankings, classifications, summaries, or other outputs are accurate or appropriate for any particular hiring decision.
Employers remain responsible for their hiring decisions and for complying with applicable employment, anti-discrimination, privacy, and other laws.
Where required by law, we will provide appropriate information or controls concerning automated decision-making.
Resume & Application Information
If you submit a resume, application, profile, or other employment-related information through Giglense, we may process that information to provide the Services.
For candidates, information may be shared with employers when you apply for a position or otherwise authorize such sharing.
Employers may also provide candidate information to Giglense for purposes of managing their recruiting activities.
The employer responsible for a particular recruitment process may have its own privacy policy governing its processing of your information. You should review the applicable employer's privacy practices where appropriate.
Data Retention
We retain personal information for as long as reasonably necessary to provide the Services, fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Retention periods may vary depending on the type of information, the purpose for which it was collected, and applicable legal requirements.
Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, alteration, disclosure, or destruction.
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Privacy Rights
Depending on where you live, you may have rights regarding your personal information, including the right to:
- Request access to your information
- Request correction of inaccurate information
- Request deletion of certain information
- Object to or restrict certain processing
- Request a copy of certain information
- Withdraw consent where processing is based on consent
To exercise applicable rights, contact us using the information provided below. We may need to verify your identity before completing a request.
Children's Privacy
Our Services are not directed toward children under the age of 13, or the minimum age required by applicable law in your jurisdiction.
We do not knowingly collect personal information from children in violation of applicable law.
Changes to This Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the "Last updated" date at the beginning of the Policy.
If we make material changes, we may provide additional notice where required by applicable law.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, you can contact us at:
Giglense
privacy@giglense.com